Privacy Policy for Surrey Fireplace & Chimney Service

Your privacy is important to us at Surrey Fireplace & Chimney Service, accessible from Surrey Fireplace & Chimney Service. This Privacy Policy outlines the types of information we collect and record, as well as how we utilize that information.

If you have any questions or need further details regarding our Privacy Policy, please feel free to reach out to us.

This Privacy Policy applies solely to our online activities and is relevant to visitors of our website regarding the information they share or collect through Surrey Fireplace & Chimney Service. It does not extend to information collected offline or through channels other than this website.

Consent

By accessing our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information we request and the reasons for asking will be made clear to you at the point of collection.

If you contact us directly, we may obtain additional details such as your name, email address, phone number, the content of your message, any attachments you may send, and any other information you choose to provide.

When you create an Account, we may request your contact details, including your name, company name, address, email address, and phone number.

How We Use Your Information

We utilize the information we gather in several ways, including:

• Operating and maintaining our website
• Enhancing, personalizing, and expanding our website
• Analyzing how you use our website
• Developing new products, services, features, and functionalities
• Communicating with you directly or through our partners for customer service, providing updates, and marketing purposes
• Sending you emails
• Detecting and preventing fraud

Log Files

Surrey Fireplace & Chimney Service follows a standard practice of using log files. These files record visitors when they access websites, which is a common part of hosting services' analytics. The information collected through log files includes IP addresses, browser type, ISP, timestamps, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information and is used for analyzing trends, managing the site, tracking user movements, and gathering demographic information.

Advertising Partners' Privacy Policies

You can consult this list to find the Privacy Policy for each advertising partner associated with Surrey Fireplace & Chimney Service.

Third-party ad servers or networks may use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links that appear on Surrey Fireplace & Chimney Service, which are sent directly to your browser. Your IP address is automatically received when this happens. These technologies help measure the effectiveness of their advertising campaigns and personalize the ads you see on different websites.

Please note that Surrey Fireplace & Chimney Service has no control over these cookies used by third-party advertisers.

Third-Party Privacy Policies

The Privacy Policy of Surrey Fireplace & Chimney Service does not apply to other advertisers or websites. Therefore, we advise you to review the Privacy Policies of these third-party ad servers for more detailed information. This may include their practices and how to opt-out of certain options.

You can disable cookies through your individual browser settings. For more detailed information about cookie management with specific browsers, please refer to the respective browser websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the following rights:

You may request a business that collects your personal data to disclose the categories and specific pieces of personal data collected about you.

You can request that a business delete any personal data it has collected about you.

You may also request that a business not sell your personal data.

We will respond to your request within one month. If you wish to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access - You can request copies of your personal data. We may charge a small fee for this service.

The right to rectification - You have the right to request corrections for any inaccurate information or to complete incomplete information.

The right to erasure - You can request the deletion of your personal data under certain conditions.

The right to restrict processing - You have the right to request the restriction of your personal data processing under certain conditions.

The right to object to processing - You have the right to object to our processing of your personal data under certain conditions.

The right to data portability - You have the right to request the transfer of your data to another organization or directly to you under certain conditions.

We will respond to your request within one month. If you wish to exercise any of these rights, please contact us.

Children's Information

We prioritize the protection of children online. We encourage parents and guardians to monitor and guide their children’s online activities.

Surrey Fireplace & Chimney Service does not knowingly collect personally identifiable information from children under 13. If you believe your child has provided such information on our website, please contact us immediately, and we will take steps to remove that information from our records.